Experience design and strategy /

Analyse and meet customer expectations to ensure they always come back

In collaboration with you, we research your current and potential customers. With these insights, we help you design strategies and interactions that deeply resonate, elevating satisfaction and strengthening loyalty.

Research /

Understand customer expectations with research and analytics

Our approach ensures that your offerings don't just meet, but anticipate, the ever-evolving needs of your users. By gaining deep insights into your audience and the market, we set the stage for experiences that captivate and retain.

01

Track trends and study competitors

02

Create target audience portrait

03

Understand customer expectations with CJM, JtBD, and User Stories

04

Create scenarios for testing with users

05

Implement user tracking

Product design /

Streamlined design for seamless product development

We help you refine your business processes, emphasising user-centric product development. Our commitment is to ensure that your product development is always adapting to your customer needs and expectations. Achieving this requires the right tools and strategic thinking.

01

Implement scalable design systems

02

Validate hypothesis with rapid prototyping

03

Optimise design sprints

04

Educate in design-thinking and user-centric approaches

05

Prioritise design for accessibility

06

Utilise GenAI for design

Digital Experience Design /

Deliver human-centric experiences on mobile and desktop

Leveraging data-driven insights from our research, we craft clear and actionable design concepts aligned with your business goals and user needs. Guided by your vision, we architect and execute these concepts using agile design sprints, delivering pragmatic solutions with emotion.

01

Ideation

02

Information architecture

03

Content-first approach, content planning and strategy

04

Desktop and mobile layouts

05

Development hand-off

testimonials /

The result of our work is a project made on time and within the client’s expectations

"The biggest value is the clarification and thus acceleration of important feasibility and opportunity questions. Thanks to the input that we got from SamuylovAI, we quickly had a good understanding what opportunities there are and what is needed to get started."

Patrick Hammer
CPO & Co-Founder
at
Nezasa

"What a discussion on such an awe-inspiring topic! In couple of hours we made with the team an exciting journey from where Generative AI starts towards amazing future opportunities (…and some challenges)."

Olga Kravchenko
Group HR COO
at
AXA

"The level of design that the SamuylovAI team offers is truly top-notch. Moreover, communication and professionalism were excellent from the beginning – it was clear that we were working with experienced professionals. Regular communication avoided any potential misunderstandings and allowed for a smooth flow of the process."

Anastasia Vorontsova
Marketing manager
at
AtlasVR

"We are amazed by the professionalism and creativity of SamuylovAI. Their team refreshed our corporate design and developed a new website, leading to 10x impressions and 5x clicks in the first month after the release."

Valentin Holzwarth
Co-founder
at
AtlasVR
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